A: Yes, we have 100% test before delivery.
Q2: How to solve the quality problem when we have received inferior products in your goods?
A: According to the problem of inferior products you provide pictures or videos, we'll give you proper instruction or free fittings.
Q3:How long is the warranty of your goods?
A: It is 1 year. The guarantee period begains to work when you received the goods.
Q4: Do you offer samples?
A: Yes, we are pleasure to provide samples if you need more details of our products.The quality, specification and performance of samples will be a standard reference for the quantity production.
Q5:What is your terms of packing?
A: Generally, we pack our goods in double wall brown cartons. If you have own package design , we can pack the goods as your requirement.
Q6: What should I do if I am in desperate need of an electric winch?
A: Please let us know before ordering, then we can adjust the plan of production and give priority to arrange production.
Q7:How long does it take for your delivery time?
A: It is 5-15 days if we have stocks. You will need to be within 30 days of the prepayment if the goods are not in stock. Q8: what are your payment terms?A:30% deposit and the balance against the copy of B/L.
Q9: Can I go to your factory?
A: Very welcome, you can visit us anytime. Please let us know in advance so that we can pick you up.
Q10: How do you make our business long-term and good relationship?
A: 1. We keep good quality and competitive price.
2. We stick to the principle that Customer is God. We always try our best to meet the requirements and provide professional recommendation.